Professional. Respectful. Skilled. Very Nice. Without explaining the whole big story, I feel I was so LUCKY to have chosen Mike's. They went above and beyond in fixing, and troubleshooting an issue with my beloved VW that's at about 225k miles. The diligence it took them to figure out what was wrong after the initial agreed-upon repair took a LOT of time and they didn't charge me anything extra. It all could easily have been chalked up to wear and tear. Had I gone elsewhere, I likely would have paid a ton in trial and error costs. They were also refreshingly open and honest about everything. They respected me enough to take the time to explain in detail what was going on and even though I didn't understand the nuts and bolts of it all, I did get the gist of it, therefore ensuring my confidence in them and what they were doing. They even brought me a key I accidently left in my VW at their shop. At no charge. And I live about 13 miles away. My car runs like new again. Very happy about that, but more so about how I was treated.
Robin, We were happy to serve you! We love our customers and seek to promote honesty and integrity in the auto repair industry. We thank you for your business!
- Mike's Auto Clinic